FAQs

 

Here are some questions that we get asked on a regular basis - if there is a question you have that isn’t answered here, please feel free to contact us and we'd be more than happy to help!

 

Do you require a deposit?

We require a non refundable £50 deposit to fully secure your date and the full balance will need to be paid two weeks before your event. For your security, we make all our payments through PayPal and the deposit will be deducted from your total balance. 

 

I don't have a PayPal account, how will I pay for my booth hire?

Don't worry! By using Paypal invoices, you can make a payment with your bank card as normal. We also accept BAC's transfers and cash payments too, which will be recorded on your Paypal invoice for security and peace of mind.

 

Can we pay in instalments for our hire?

Yes! We provide every booking with a Paypal invoice that gives you the option to make partial payments after the initial £50 as and when you can.

 

How many booths do you have?

We have two!

 

Do you charge for travel? 

We do not charge within a 35 mile radius from our base in Epworth, Near Doncaster to your venue. Any additional miles will be charged at 50p per mile and will be quoted and included with the total price of your booking.

 

How big is the photo booth? 

Our booth is fully adjustable from 3ft by 6ft minimum, up to 5ft by 9ft at its largest. We also require a minimum ceiling height of 7ft.

 

Will there be someone to stay with the photo booth?

There will always be a fully trained booth attendant with you for the duration of your hire 

 

Can the booth go outside?

Unfortunately not, unless it is in a walled marquee with hard flooring and within 5m of a power supply.

 

When do we get our photographs? 

You will receive your photographs instantly at no extra cost, and there will be a copy for each person to take home along with a copy for your album. All images will also be instantly uploaded to our Facebook page as soon as we leave your event.

 

How many sets of prints can we have?

On the night of your event you will have two copies of each visit. One for your guests and a copy will be placed into your album. We can provide more prints per group visit if agreed before the night for an additional fee.

 

Do you have any insurance? 

We have all the relevant Public Liability Insurance and are fully PAT Tested. Documents can be seen on request. 

 

Does it take long to set  up? 

It normally takes 45 mins to 1 hour. We will always arrive at your chosen venue with enough time before your hire period is due to begin. This is not included in your hire time. 

 

What does the term ‘Idle Hours’ mean? 

It is not always possible to set up or take down the photo booth directly before or after your event. You may require the photo booth to be set up at 5pm but you may not want it in use until 7pm. In this instance, you would be charged for 2 hours of idle time at £30 per hour. 

 

What does multiple print layouts mean?

It means when your guests first enter the booth, they have a choice of around 4/5 different photo layout designs to choose from! Our designs are unique to us and are constantly changing to keep everything fresh.

 

Can we design our own photo layout or choose just one?

Yes, of course! Please get in touch for more information.

 

What backdrops do you have?

We have a range of amazing sequinned backdrops that is forever growing!

Our current selection includes champagne, rose gold, silver, blue, black and white. We do only have a limited quantity of each backdrop, so if you have a favourite or one that matches your colour scheme, we recommend letting us know asap so we can reserve it for your booking.

 

Will we get the digital images after the event?

All images taken in the booth are printed at your event, and will be instantly uploaded to our Facebook page for you and your guests to download and share as you please. If you require a disc or download, please get in touch for more information.

 

Does the photo booth take video messages?

Unfortunately not at this moment in time, but it is something we are working towards!

 

Do you only have cream curtains for the outside?

At the moment yes, but we are working on some stylish black curtains (with ice white fairy lights!) which should be ready in early 2018.